Should you be dissatisfied with any product, please return it to JaxMax within ten days of purchase for a full refund of the product price. Products must be returned to us in an undamaged state with original packaging and a copy of your receipt. Returned food products must contain at least 50% of the original product in the original bag. Food products received by us that are contaminated, containing insects, or where 50% or more of the product is missing are not eligible for refund. Shipping and handling charges are non refundable.
You must email firstname.lastname@example.org or call 704.392.2982 and request an RMA #. Returns without an RMA # will be rejected. Please use the following address:
1501 Gum Branch Road
Charlotte, NC 28214